How do I make a return?

We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.

a) If you choose ABX to return your parcel

1. Sign into your account.

2. Find the order in style="text-decoration: none."> My Orders, click the "Return Item" button.

3. Select the item(s) you would like to return, indicate the reasons, and submit.

4. Please prepare the return items and pack them carefully, print the attached return label by yourself and adhere it to the outside of the return parcel, then wait for the delivery courier to pick up the parcel.

Note: Each return label costs 10MYR, which will be deducted from your refund.

b) If you choose Self-Sending to return your parcel

1.Sign into your account.

2.Find the order in My Orders, click the "Return Item" button.

3.Select the item(s) you would like to return, indicate the reason, then submit.

4.Select the return method and refund method, then please pack the item(s) to be returned with the original packaging.

5. Please choose your logistics company at your own cost and mail the

package.

Can I still return items if they are worn, damaged, or

have the tags removed?

1. Items must be returned unworn, unwashed, undamaged, and with all original tags attached.

2. Items with non-returnable marks and free gifts cannot be returned.

Important Notice:

1. Please do not send your return to the address on your package. This is not the return address and will affect processing your return.

2. Please be sure to double check your returns before shipping them out.

We will not be held responsible for the return of non-WWM.CO products.

3. If you receive a damaged/defective item, please contact RIVELLA

Customer Service within 24 hours of receipt.

Note: The original shipping fee and shipping

guarantee are non-refundable.

NOTE: If you have any issues with your return, you

must contact Customer Support within 90 days after your order was first placed.